About: admin_poster

Fixing Edge white screen after launching Outlook

Posted on May 16, 2022 by admin_poster in Cassini Cloud Partners

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The problem is that when a user launches Outlook Edge also launches a blank white screen that fills the screen.

In essence the solution is to sign out of Edge profile and then launch / close Edge

To sign out of Edge click on user symbol on top right...

Error Assigning User to Published RDS applications

Posted on March 19, 2020 by admin_poster in Cassini Cloud Partners

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When trying to assign specific user or group to a published RDS application inside a collection on Windows Server 2019, we saw an error:

"The security identifier could not be resolved. Ensure that a two-way trust exists for the domain of the selected users. Exception: The network path was not found"

A user running on Windows Server 2016 experienced the error "auregFind query failed" when trying to create the ABA file in Reckon Accounts Online Banking module. The problem was caused by permissions on the folder c:\Program Data\Reckon which did not allow the group "Users" to create the auregFind.xml file. Changed the permissions of the group...